Kanban Manager

A Kanban Manager, also referred to as a Flow Manager, Service Delivery Manager, Collaborator, or Team Admin, is responsible for the proper implementation of the Kanban method to manage workflows and processes. The Kanban Manager leverages Kanban principles to foster transparency, collaboration, and efficiency within the team (and the organization as a whole).

A Product Owner may also assume the role of Kanban Manager for an initiative. The Kanban Manager can add or change Kanban Team Members and is responsible for managing the Kanban Board. In certain situations, multiple Kanban Managers may be assigned to an initiative.

Some key responsibilities of a Kanban Manager include:

1. Possessing in-depth knowledge and expertise in Kanban principles, practices, and techniques, and implementing core Kanban concepts (such as visualizing workflow, limiting Work in Progress (WIP), managing flow, and continuous improvement).
2. Reviewing the Task Groups and tasks created by the Kanban Team Members on the Kanban Board, and helping the Kanban Team create Task Group Templates when needed, so the team can effectively replicate similar work.
3. Facilitating regular meetings, such as Daily Stand-up Meetings or Kanban Team Meetings.
4. Facilitating Retrospective Meetings to reflect on processes, identify areas for improvement, and implement changes to enhance quality and productivity.
5. Training and helping teams overcome challenges and bottlenecks.