Why KBOK™ Guide

The Kanban framework has become the preferred choice for managing business workflows and processes. This guide explores how Kanban can be used to manage workflows, handle support tickets, and facilitate project delivery and product development.

The widespread adoption of the KBOK™ Guide framework standardizes how Kanban is applied to workflows across organizations globally, significantly enhancing their return on investment. Additionally, it fosters deeper consideration and deliberation on applying Kanban to various workflows, ultimately contributing to the expansion and enrichment of the body of knowledge and future updates to this guide.

Although the KBOK™ Guide is a comprehensive guide and framework for delivering projects using Kanban, its contents are organized for easy reference, regardless of the reader’s prior knowledge on the subject. To make the KBOK™ Guide relevant to practitioners, examples of how Kanban workflows are used in popular IT tools are also provided—so that users can start implementing Kanban in their organizations as they use this book as a reference guide.